# Active variances Under the variance menu, you can see two pages: - Active variances - Past variances The active variance page shows a list of all variances that are currently "active". Any variance that is unresolved will be shown here. Variances that are partially resolved will also show in the active variance page. [![variance.png](https://wiki.circl.services/uploads/images/gallery/2023-03/scaled-1680-/variance.png)](https://wiki.circl.services/uploads/images/gallery/2023-03/variance.png) When clicking on "resolve". You will see the variance details as shown below. Here you can - "unblock" the responsible user - Resolve the variance Unblocking a user will allow them to continue operations (sells/trips/loadings). But will not remove the variance. The variance will continue to be "active", until resolved completely. Resolving the variance requires you to define: - resolution amount (complete or partial) - resolution amount type (negative/positive/negative&positive) - resolution type (this depends on the variance type - negative/positive) - [![Screenshot 2022-12-29 at 14.12.30.png](https://wiki.circl.services/uploads/images/gallery/2022-12/scaled-1680-/screenshot-2022-12-29-at-14-12-30.png)](https://wiki.circl.services/uploads/images/gallery/2022-12/screenshot-2022-12-29-at-14-12-30.png) Resolve a variance offers the following options: **Resolution amount: Partial/Complete -** resolves a variance fully or partially. When choosing partial resolution, the amounts to be resolved partially can be specified **Resolution amount type: Negative/positive/negative & positive -** determines which type of variance is to be resolved. This is important since some resolution types only apply to negative variances. Some resolutions apply to a combination of positive&negative and other resolution types only apply to positive amounts **Resolution types:** *for negative resolution amounts:* Reconcile against product Reconcile against payment (of user) Reconcile against payment (of customer) Insurance account Human error (miscount) Negative hold Negative defective return *for positive resolution amounts:* Human error (miscount) Positive variance, origin unknown Positive hold Positive defective return *for a combination of negative & positive amounts:* Refill sale to a customer When an active variance is `parially resolved` the resolution history is shown on the variance details [![image.png](https://wiki.circl.services/uploads/images/gallery/2023-01/scaled-1680-/image.png)](https://wiki.circl.services/uploads/images/gallery/2023-01/image.png)